Forge Health Group (ABN ), trading as Forge Saunas, respects your right to privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act"). This Privacy Policy outlines how we collect, use, store, and disclose your personal information.
We collect personal information in various ways, including when you provide it to us directly, interact with us electronically or in person, access our website, engage in business transactions with us, or when third parties provide it to us. Personal information we may collect includes, but is not limited to, your name, postal address, email address, telephone number, banking details, and credit card information.
By providing us with your personal information, you consent to its collection, storage, and use in accordance with this Privacy Policy. If you choose not to provide your personal information, we may be unable to interact or conduct business with you.
We may use your personal information to:
⦁ Provide you with products and services.
⦁ Communicate with you regarding our products and services.
⦁ Administer our business operations.
⦁ Comply with legal obligations.
⦁ Manage, research, and develop our products and services.
⦁ Communicate with you via phone, email, SMS, or mail.
⦁ Address and resolve any complaints.
We may disclose your personal information to our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as necessary for the purposes outlined in this Privacy Policy. We will take reasonable steps to protect your personal information if disclosed to third parties.
We may also disclose your personal information to comply with legal requirements, such as laws, regulations, court orders, subpoenas, warrants, or legal proceedings.
We are committed to ensuring the security of your personal information. We implement suitable physical, electronic, and managerial procedures to safeguard and secure your information from misuse, interference, loss, and unauthorized access, modification, or disclosure.
You may request access to the personal information we hold about you in accordance with the Privacy Act. If you find that the information we hold is incorrect, incomplete, or outdated, you can request that we correct it.
We may send you direct marketing communications about our products and services. If you do not wish to receive these communications, you can opt out by following the instructions provided in the communications or by contacting us directly.
We will only use or disclose your personal information for direct marketing purposes if:
You would reasonably expect us to use or disclose your information for this purpose.
We provide a simple means for you to opt out of direct marketing communications.
You have not opted out of receiving such communications.
If we disclose personal information overseas, we will comply with the Privacy Act's requirements and take reasonable steps to ensure the recipient protects your information. You consent to the transfer of your personal information outside Australia in accordance with this clause.
We may collect non-personal information about your browser type, operating system, and the website you visited before ours to improve our services. We use cookies to monitor website usage, identify returning users, and enable targeted marketing. You can delete cookies and adjust your browser settings to not accept cookies, though this may affect your ability to use certain features on our website.
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
We may modify this Privacy Policy at any time, with changes effective immediately upon posting on our website. Please review this policy periodically for updates.
If you have any complaints about our privacy practices, please contact us. We take privacy complaints seriously and will respond promptly upon receiving written notice of your complaint.
We will notify individuals affected by data breaches likely to result in serious harm, including steps they should take in response. We will also notify the Australian Information Commissioner of such breaches. If you believe there has been a data breach, please contact us immediately.
For further information or to make a complaint, please contact us at info@forgesaunas.com.au